Bringing in an outside answering service is a big decision for business owners, but can be a great addition. Experienced answering services like Contact One can improve customer service experiences, increase sales, and save you time and money. If you are considering hiring an outside answering service, look for a company with these attributes: Excellent […]
Five services an Answering Service Can Provide
You may be surprised by the different ways an answering service can help you small business.
Customers Want to Speak with Real People
live answering service and receptionist continues to be the preferred option for customers
How to Keep Hold Times to a Minimum and Customers Happy
No one likes to wait on hold, but there are times when a business has more callers that staff to handle those calls.