We’re in the business of seamless human response. Whatever the nature of your business, Contact One can ensure that your customers always receive cheerful, innovative service from an actual person.
Our agents are trained to understand your business and become an extension of your team. We provide the same quality of service to your customers that an in-house employee would, with the added benefit of 24/7 availability.
When you hire an answering service, you’re hiring someone to represent your company. That’s why each of our agents undergoes a comprehensive selection and training process that guarantees they can manage calls accurately and seamlessly on your behalf.
Every business is different. Our services are customized to your specifications, so you get exactly what you need to make your customers happy.
We have over 30 years of experience representing businesses of all sizes. A lot has changed since 1980, but friendly, human response is still the most important part of customer service.
Answering services are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.
“Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”
“Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”
“We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”
“We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]
“Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]
“The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”