Contact One Call Center
Success Stories
For nearly forty years, Contact One has helped business of all sizes implement affordable, sustainable customer service systems.
Testimonials
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“Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”
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“Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”
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“We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”
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“We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago is that I often forget they’re not an in-house part of our team; they act as part of our company and I do not have to manage errors because there are none.”
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“Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable and affordable, and we’ve worked with them for so long that they feel like part of the office.”
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“The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”