Call Center vs Contact Center
What is the real difference between a Call Center and Contact Center?
What is the real difference between a Call Center and Contact Center?
Like most small businesses you probably miss a few phone calls a month, maybe the occasional call goes to voicemail.
Finding a great answering service is not as difficult as it sounds. It will take a little time, but in the long run you and your customers will be glad you did. Here are 6 simple tips to hiring a quality answering service for your business.
A potential customer enters your store and wanders about it aimlessly. After spending a few minutes in your store, the person leaves without a word. Later, you see the same person walk past your store with an armload of packages from your competitor.