With Contact One, your phone is always answered by a friendly, knowledgeable person, whether you take the call or we do.
Keeping Customers Happy During the Holidays
The holiday season is coming up! Your customers are shopping for gifts, making this season one of the busiest of the entire year. If your business is not prepared for this season, you can miss out on sales and possibly drive customers away. Follow these tips to keep customers happy during the upcoming holiday season. […]
Keeping Customers Happy
As a business owner, your customers are your livelihood. If you want to find success in the corporate world, you must figure out how to keep your current clients happy and how to entice new clients to utilize your services. Use the following tips to ensure that you are paying the proper amount of attention […]
Telephone Sales Techniques That Actually Work
A successful business is the sum of its parts, from the owner to the employees to satisfied customers. In order for a business to become a success and grow, sales must be made. Though technology has made calling a business not as necessary as it once was, you must still have a phone line where […]
An Inside Look at the Small Business Community
Do you own a small business? If so, you’re not alone. There are approximately 23 million small businesses in the United States, and that number has been growing in recent years. It takes a great deal of hard work and dedication to make your small business a success and compete with big corporations. Providing outstanding […]
Essential Technology for Every Call Center
In order for call centers to operate successfully, a number of technological features are required to streamline service and make the process more efficient for operators. Most small businesses are not equipped to house call centers of their own, because all of the pieces of technology are essential for daily operations. Therefore, many small businesses […]
How Small Businesses Can Build Their Brand Personalities
As a small business owner, you might have challenges creating a brand and selling it with your web presence. You may be so overwhelmed with the day-to-day operations of your business, that it is hard to develop a personality for your brand that really engages customers. Below is a look at the ways you can […]
Finding an Alternative to Cold Calling
Cold calling is parallel to door-to-door soliciting in the world of marketing; it is largely unwelcome and considered an antiquated way of generating new sales leads. Unfortunately, many business owners and sales managers are unaware of the modern solutions for new business relationships, leaving them to rely on the methods of the past. Read on […]
These Links Provide Information About How We Can Help Your Business Grow
Discover tips to help boost your business on these helpful websites. Contact One Call Center offers many business-boosting services, including answering services and chat support. Call us at 1-800-278-3347 for more information! Take a look at the importance of telephone communication in the business world in this article from Chron.com. Find helpful business telephone tips […]
Why Customer Service Should Be A Top Priority
Your customers are the foundation for your business, making customer service the most important area of focus in your company’s day to day operations. Even if most or all of your business comes from e-commerce, your customers will still have high expectations for phone, chat, and email support that may enhance the Web shopping experience. […]
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