Contact One is looking for Happy people to help with customer service calls! We are a small business looking to recruit a team of friendly people for the job of remote receptionist. We pay a bonus just for showing up on time and for being awesome on the phone. Starting pay is $10.50 per hour […]
Tips for Making Your Next Professional Event a Success
Hosting a corporate event can be a great way to spread awareness, gain support, and attract new clients. Starting early will allow you to find all of the details you need, such as a venue or answering service, making it easier to plan a successful event. Keep these tips in mind when planning your event: […]
Phone Communication Tips
The phone plays an important role in a variety of different businesses. A majority of communication with clients takes place on the phone, making it an essential part of the office. Learning how to properly speak with clients on the phone will allow you and your business to enjoy higher sales as well as more […]
4 Call Center Services to Help Small Businesses Thrive
Do you own a small business? If so, then you likely handle a lot of the responsibilities all on your own. Many small businesses that have been successful have found that with success comes even more responsibility, leaving them in need of some extra help. You can find this extra help with the call center […]
Get More Customer Service Tips For Your Business With These Links
Are your customers as happy as they could be? If you’re wondering how to streamline and improve your company’s customer service, consult these excellent online resources. For more information on how using a call center can benefit your company, call Contact One Call Center at 1-800-278-3347. This article from Inc. magazine explores some of […]
The Importance of Attitude In Customer Service
In order to ensure positive and productive communication with customers, the customer’s perspective must always be kept in mind. Consider tone of voice: a customer who is spoken to in a tone that is courteous, pleasant, and professional is much more likely to respond in kind. As this video explains, body language also matters: A […]
Contact One is nominated for Customer Excellence Award
Contact One continues to maintain a high rating from the BBB
Arizona Council on Small Business
Judy Wood (our CEO here at Contact One Call Center) was selected to be on the Arizona Council for Small Business.
How to Show Appreciation to Employees
How often do you tell your colleagues, employees and co-workers how much you appreciate them? You can tell them any day of the year. There should be no special occasion required to tell an employee they’re doing a good job. Surprise compliments to show appreciation can help make your employees feel appreciated year long. Here […]
ATSI Employee Appreciation Party
Contact One Call Center is proud to announce that we’ve received national recognition from the Association of TeleServices International (ATSI) for the communications industry. ATSI is the industry’s trade association for providers of telecommunications and call center services including telephone answering service, customer service and inbound order processing. Contact One has been in business in […]