With Contact One, your phone is always answered by a friendly, knowledgeable person, whether you take the call or we do.
Capture more leads, retain more customers and generate more revenue by setting appointments 24/7, with the help of our highly trained agents.
Outstanding customer service is the best way to keep existing customers happy and to earn new business. It’s about more than just treating your customers well – it’s about your bottom line, too.
Salons and spas are generally perceived as places for relaxation, pampering, and de-stressing. Such places are designed carefully to create that ambiance. Your effort though of creating a relaxing place for your customers can be easily tampered by a busy phone system. If you’re experiencing this problem right now, it’s time to consider the services […]
You may have set a regular schedule for your business but your customers have not. It can be tricky especially if you’re in a service industry. Your customers will have needs that may arise after business hours. And you can’t simply ignore these calls. If you’re in a healthcare industry, ignoring these calls can endanger […]
Technological advancements have now made it possible for many businesses to expand globally. Because of this, certain adaptations need to be made for a company to reach a wider audience. One of these adaptations is catering to the communication needs of a non-English speaking audience. How a Bilingual Call Center Can Benefit Your Business Hiring […]
As a small business owner, you wear many hats. You are your company’s salesperson, marketing agent, accountant, and in some cases, you may even be the webmaster. Playing all of these roles alone can be exhausting. This is why a professional answering service is a must-have for every small business. An answering service is a […]
An answering service can benefit your business no matter what industry you specialize in. Answering service companies like Contact One can take your calls in place of a receptionist, handle calls from your customers after hours, and handle call overflow during your company’s peak hours. Hiring a call answering service like this is a good […]
As a business owner, it is important to find ways to reduce your operating expenses. If you are looking for a simple way to streamline your customer relations, while also saving money, consider hiring a call answering service. Your call answering service can take the place of a live receptionist, which will save you on […]
No matter what industry you work in, you should do your best to make sure the people you interact with feel taken care of. If you work in the medical field, a medical answering service can help you make sure your patients feel this way. Keep reading to find out how to better support your […]