Don’t Believe These Myths About Customer Service

Great customer service is an essential ingredient for running a successful business. If you are having trouble keeping up with answering all of your customers’ calls or providing them with technical support, you may want to consider outsourcing your calls to an answering service. To highlight the importance of providing your customers with live customer…

Why People Don’t Want to Leave Voicemails

As technology advances, it changes the entire dynamic of our society and culture. Thanks to the surge in texting with mobile phones and the disappearance of landlines, people are much less inclined to leave voicemails. Some people even experience anxiety when they have to leave a voicemail, especially in a professional setting. Here’s a closer…