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Our Pricing = Your Savings

Providing excellent customer service is the most important thing you can do for your bottom line. Contact One provides cost-effective, 24/7 answering services at a fraction of the expense of an in-house team member, and you only pay for the minutes we are working for you.

2x

News of bad customer service reaches nearly twice as many people as stories of excellent service.

$3

Average hourly cost of 24/7/365 Contact One live agent answering services

67%

Percentage of consumers who hang up if they can’t reach a live person

89%

Percentage of in-house employees who report wasting time at work every day

Custom Experience

Contact One can ensure that your customers always have an exceptional experience at a fraction of the cost of in-house staff. We will customize a plan that works for your business and your budget.

These are real clients that we have developed real customer service solutions for. To learn how we can help you, request a quote for your business.

  • Water Vending Business

    • 24/7 service calls
    • Approximately 50 calls/month
    • Average monthly invoice: $120
    under $2 /hr
    on average
  • Small Law Firm

    • After-hours and weekend call handling
    • Approximately 100 calls/month
    • Average monthly invoice: $185
    $2 /hr
    on average
  • Five-Doctor OB/GYN Group

    • After-hours, weekend coverage for labor and delivery
    • HIPAA-compliant messaging platform
    • 450 calls/month
    • Average monthly invoice: $1150
    $3.50 /hr
    on average
  • Spa

    • Overflow call management, including after-hours and weekends
    • 300 calls/month
    • Average monthly invoice: $875
    under $4.00 /hr
    on average
  • Small Plumbing Company

    • After-hours service appointments
    • 220-280 calls/month
    • Average monthly invoice: $685
    $3.80 /hr
    on average
  • Three-Stylist Hair Salon

    • Overflow and after-hours appointment setting
    • 180 calls/month
    • Average monthly invoice: $585
    $4.25 /hr
    on average
  • One-Doctor Psychiatrist Office

    • Full-time receptionist services (no other office staff)
    • Manage schedule, book appointments, handle new patient questionnaires
    • 500+ calls/month
    • Average monthly invoice: $2400
    $5.85 /hr
    on average
  • Large Medical Group

    • After-hours, weekend receptionist services
    • HIPAA-compliant messaging platform
    • 1500+ calls/month
    • Average monthly invoice: $4300
    • Monthly cost per doctor: $140
    $7.20 /hr
    on average
  • Laser Hair Removal Center

    • 24/7 reception for two service locations
    • 1000-1200 calls/month
    • Average monthly invoice: $4750
    under $10 /hr
    on average