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Live Chat Support 24/7

Outstanding Live Chat is the one of bests way to keep existing customers happy and to earn new business.  It’s about more than just treating your customers well – it’s about your bottom line, too.

  • U.S.-BASED AGENTS

    U.S.-BASED AGENTS

    The most advanced website doesn’t replace a real person when you need help. Our team is based in Tucson, Arizona, and they provide helpful service 24/7.

  • SUPERIOR CHAT SUPPORT

    SUPERIOR CHAT SUPPORT

    Sometimes customers would rather ask a quick question rather than call customer service. Make sure your visitors can chat with someone who can help. Our agents are carefully trained problem-solvers who understand your business and provide solutions that keep your customers satisfied.

  • CUSTOMERS WHAT SUPPORT NOW

    CUSTOMERS WHAT SUPPORT NOW

    You may already have an excellent team in your office. But they are already busy doing other work, our agents are the solution. We can supplement your existing capabilities, ensuring that your customers never have to wait when they have a question.

Get the Most out of Your Service

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Industries

Law Offices and Attorneys
Physicians/Healthcare
Small Business
Spas and Salons

Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.

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Custom Pricing

Chat support is affordable and easy to get set up.

  • Small Law Firm

    24/7 Chat Support

    • Chats per month: 120
    • Monthly coverage: 720 hours
    • Average monthly invoice: $485
    $0.60 /hr
    on average
  • Printing Company

    Answer FAQs, collect sales inquires

    • Chats per month: 200-250
    • Monthly coverage: 540 hours
    • Average monthly invoice: $785
    $1.40 /hr
    on average
  • Tourism Office

    Chat with visitors to the State of Arizona Website, answer questions regarding visiting AZ

    • Chats per month: 300
    • Monthly coverage: 720 hours
    • Average monthly invoice: $975
    Less than $1.10 /hr
    on average
  • E-Commerce Site

    24/7 chat support. Answer FAQs, research order status. Help with general questions about products.

    • Chats per month: 350
    • Monthly coverage: 720 hours
    • Average monthly invoice: $1350
    About $2 /hr
    on average
  • HVAC Business

    After-hours service chat management for prompt, 24/7 response to emergency service requests

    • Chats per month: 130 during peak summer months
    • Monthly coverage: 540 hours
    • Average monthly invoice: $625
    $1.85 /hr
    on average
  • IT support Business

    24/7 chat services for two different locations. Collect visitor information, and enter tickets for support team for follow-up

    • Calls per month: 1000-1200
    • Monthly coverage: 720 hours
    • Average monthly invoice: $4,250
    Less than $6 /hr
    on average
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Success Stories

  • CDA has been our client since 2007

    CDA, Client for over 13 years
  • Arizona Office of Tourism has been a client since 2006

    Arizona Office of Tourism, Arizona Office of Tourism
  • “Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”

    Greg Waters, Tucson Orthopedic Institute, Client for over 15 years
  • “Friendly and Profession” Sherri with Ahmize Custom Apparel. A client of Contact One since 2005

    Ahmize Custom Apparel,
  • “Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”

    Jan Wallace, Casa De Los Ninos Behavioral Health Services, Client of 2+ years
  • Taking calls for the Transportation Dept and Public Work for over 3 years

    City of Phoenix, City of Phoenix since 2016
  • “We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”

    Dr. Robert Johnson, Tucson Internal Medicine, Client for over 20 years
  • “We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]

    Silverado Plumbing,
  • “Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]

    Dr. James Nunn, Suffolk Hills Pet Clinic,
  • “The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”

    Susan Gieseler, Genesis OB/GYN, Current Client for 1+ year
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