Even though a lot of business transactions happen online these days, there’s still a good number of transactions tRead More
More business owners are seeing the value of contracting the services of a call center rather than handling and managingRead More
Salons and spas are generally perceived as places for relaxation, pampering, and de-stressing. Such places are designedRead More
Even with the advancements in technology, most consumers still prefer human interaction. Over 80 percent of the respondeRead More
Customer loyalty can be a result of affordable pricing, outstanding experience, convenience, general satisfaction, and cRead More
You may have set a regular schedule for your business but your customers have not. It can be tricky especially if youRead More
Running a business is not easy especially if you have limited resources. In many cases, you’ll find yourself playiRead More
Technological advancements have now made it possible for many businesses to expand globally. Because of this, certain adRead More
Customer interactions are vital in every business. Whether in-person, through email, or over the phone, the way you or yRead More
Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.see all industries
24/7 answering services at a fraction of the cost of an in-house employee.
After-hours and overflow service call management for prompt, 24/7 response to emergency service requests
Call and schedule management, including appointment setting, when the in-house team is unavailable.
Full-time receptionist services: schedule management, appointment booking, call forwarding and message taking
Overflow and after-hours appointment setting to supplement in-house staff capacity
Schedule management, relaying sales calls, message taking and call forwarding during overflow periods and when staff are in the field.
Booking and rescheduling appointments when stylists are unavailable to answer
“Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”
“Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”
“We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”
“We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]
“Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]
“The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”