Banner Image

Appointment Setting

Capture more leads, retain more customers and generate more revenue by setting appointments 24/7, with the help of our highly trained agents.

  • 24/7 AVAILABILITY

    24/7 AVAILABILITY

    Your customers can set appointments or make reservations around the clock with our appointment setting service. Wherever you are – with a patient, in the field, or on the golf course – a live agent will be available at all times to fill your calendar with paying customers.

  • INTEGRATION WITH YOUR CALENDAR

    INTEGRATION WITH YOUR CALENDAR

    Our technology integrates with your calendar or reservation system for seamless appointment setting. We set the appointments and they appear on your calendar.

  • GROW YOUR BUSINESS

    GROW YOUR BUSINESS

    You can only be in one place at a time. Focus on what you do best – managing and growing your business – and allow us to set your next appointment.

Get the Most out of Your Service

  • Medical Answering Services for Better Communication

    Lasting patient-doctor relationships rely on continuous communication—one that isn’t confined within business ho

    Read More
  • 5 Benefits for Outsourcing Your Customer Support

    Customer service is undoubtedly an essential part of running a business. No matter how great your product is, if you hav

    Read More
  • Don’t Hang Up! Keep Customers On the Line!

    Excellent customer service is everything. It can turn first-time customers into loyal ones. What is customer service? Cu

    Read More
  • Hiring Quality People for Quality Service

    Great customer experience doesn’t happen by accident and this definitely doesn’t happen overnight. It is a p

    Read More
  • Let Contact One Help You Reduce Costs

    Many business owners shy away from using an answering service due to the initial cost it entails. However, this cost pay

    Read More
  • How Outsourcing Answering Services Can Help You Win the New Year

    One of the most common traits of successful business owners is that they know how to delegate. They know that time is mo

    Read More
  • Phone Skills for Flawless Customer Service

    Talking to customers on the phone is not an easy task. When you’re not seeing the face of the person you’re

    Read More
  • Rising Trend of Self Service

    If you’ve been paying attention on existing business practices, you may have noticed the growing popularity of sel

    Read More
  • Good Customer Service is Vital

    If there is one thing entrepreneurs can agree on, it is the fact that good customer service is vital in running a busine

    Read More

Industries

Law Offices and Attorneys
Physicians/Healthcare
Small Business
Spas and Salons

Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.

see all industries

Custom Pricing

24/7 answering services at a fraction of the cost of an in-house employee.

  • HVAC Business

    After-hours and overflow service call management for prompt, 24/7 response to emergency service requests

    • Calls per month: 330 during peak summer months
    • Monthly coverage: 220 hours
    • Average monthly invoice: $625
    $2.85 /hr
    on average
  • Spa

    Call and schedule management, including appointment setting, when the in-house team is unavailable.

    • Calls per month: 300
    • Monthly coverage: 200 hours
    • Average monthly invoice: $875
    Less than $4.00 /hr
    on average
  • One-Doctor Psychiatry Office

    Full-time receptionist services:  schedule management, appointment booking, call forwarding and message taking

    • Calls per month: 500+
    • Monthly coverage: 410 hours
    • Average monthly invoice: $2400
    $5.85 /hr
    on average
  • Chiropractic Office

    Overflow and after-hours appointment setting to supplement in-house staff capacity

    • Calls per month: 150
    • Monthly coverage: 120 hours
    • Average monthly invoice: $349
    $2.90 /hr
    on average
  • Cleaning Business

    Schedule management, relaying sales calls, message taking and call forwarding during overflow periods and when staff are in the field.

    • Calls per month: 200-250
    • Monthly coverage: 170 hours
    • Average monthly invoice: $580
    $3.30 /hr
    on average
  • Small Hair Salon

    Booking and rescheduling appointments when stylists are unavailable to answer

    • Calls per month: 180+
    • Monthly coverage: 135 hours
    • Average monthly invoice: $585
    $4.25 /hr
    on average
Learn more

Success Stories

  • CDA has been our client since 2007

    CDA, Client for over 13 years
  • Arizona Office of Tourism has been a client since 2006

    Arizona Office of Tourism, Arizona Office of Tourism
  • “Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”

    Greg Waters, Tucson Orthopedic Institute, Client for over 15 years
  • “Friendly and Profession” Sherri with Ahmize Custom Apparel. A client of Contact One since 2005

    Ahmize Custom Apparel,
  • “Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”

    Jan Wallace, Casa De Los Ninos Behavioral Health Services, Client of 2+ years
  • Taking calls for the Transportation Dept and Public Work for over 3 years

    City of Phoenix, City of Phoenix since 2016
  • “We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”

    Dr. Robert Johnson, Tucson Internal Medicine, Client for over 20 years
  • “We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]

    Silverado Plumbing,
  • “Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]

    Dr. James Nunn, Suffolk Hills Pet Clinic,
  • “The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”

    Susan Gieseler, Genesis OB/GYN, Current Client for 1+ year
See all Stories