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Appointment Setting

Capture more leads, retain more customers and generate more revenue by setting appointments 24/7, with the help of our highly trained agents.

  • 24/7 AVAILABILITY

    24/7 AVAILABILITY

    Your customers can set appointments or make reservations around the clock with our appointment setting service. Wherever you are – with a patient, in the field, or on the golf course – a live agent will be available at all times to fill your calendar with paying customers.

  • INTEGRATION WITH YOUR CALENDAR

    INTEGRATION WITH YOUR CALENDAR

    Our technology integrates with your calendar or reservation system for seamless appointment setting. We set the appointments and they appear on your calendar.

  • GROW YOUR BUSINESS

    GROW YOUR BUSINESS

    You can only be in one place at a time. Focus on what you do best – managing and growing your business – and allow us to set your next appointment.

Get the Most out of Your Service

  • Good Customer Service is Vital

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  • 5 Traits to Look for When Hiring a Call Center

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  • Answering Services for Salons and Spas

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  • Why Customers Prefer to Speak with a Real Person

    Even with the advancements in technology, most consumers still prefer human interaction. Over 80 percent of the responde

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  • How a Call Center Can Help Create Customer Loyalty

    Customer loyalty can be a result of affordable pricing, outstanding experience, convenience, general satisfaction, and c

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  • Why After Hours Call Answering is Important

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  • A Virtual Receptionist Can Help With Appointment Scheduling

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  • Benefits of a Bilingual Call Center

    Technological advancements have now made it possible for many businesses to expand globally. Because of this, certain ad

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Industries

Law Offices and Attorneys
Physicians/Healthcare
Small Business
Spas and Salons

Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.

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Custom Pricing

24/7 answering services at a fraction of the cost of an in-house employee.

  • HVAC Business

    After-hours and overflow service call management for prompt, 24/7 response to emergency service requests

    • Calls per month: 330 during peak summer months
    • Monthly coverage: 220 hours
    • Average monthly invoice: $625
    $2.85 /hr
    on average
  • Spa

    Call and schedule management, including appointment setting, when the in-house team is unavailable.

    • Calls per month: 300
    • Monthly coverage: 200 hours
    • Average monthly invoice: $875
    Less than $4.00 /hr
    on average
  • One-Doctor Psychiatry Office

    Full-time receptionist services:  schedule management, appointment booking, call forwarding and message taking

    • Calls per month: 500+
    • Monthly coverage: 410 hours
    • Average monthly invoice: $2400
    $5.85 /hr
    on average
  • Chiropractic Office

    Overflow and after-hours appointment setting to supplement in-house staff capacity

    • Calls per month: 150
    • Monthly coverage: 120 hours
    • Average monthly invoice: $349
    $2.90 /hr
    on average
  • Cleaning Business

    Schedule management, relaying sales calls, message taking and call forwarding during overflow periods and when staff are in the field.

    • Calls per month: 200-250
    • Monthly coverage: 170 hours
    • Average monthly invoice: $580
    $3.30 /hr
    on average
  • Small Hair Salon

    Booking and rescheduling appointments when stylists are unavailable to answer

    • Calls per month: 180+
    • Monthly coverage: 135 hours
    • Average monthly invoice: $585
    $4.25 /hr
    on average
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Success Stories

  • “Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”

    Greg Waters, Tucson Orthopedic Institute, Client for over 15 years
  • “Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”

    Jan Wallace, Casa De Los Ninos Behavioral Health Services, Client of 2+ years
  • “We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”

    Dr. Robert Johnson, Tucson Internal Medicine, Client for over 20 years
  • “We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]

    Silverado Plumbing,
  • “Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]

    Dr. James Nunn, Suffolk Hills Pet Clinic,
  • “The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”

    Susan Gieseler, Genesis OB/GYN, Current Client for 1+ year
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