At Contact One, we are proud to go above and beyond the average call center. When you hire our answering services, you cRead More
As technology advances, it changes the entire dynamic of our society and culture. Thanks to the surge in texting with moRead More
Your customers are the reason your business stays open, so you’ll want to do what you can to make them feel valued. ItRead More
If you have been considering the idea of hiring a receptionist for your business, you may have thought of many advantageRead More
Your business needs someone to answer the phones, but your staff may be too busy handling other tasks to give customersRead More
It’s nice to see business picking up, because it means you’re heading in the right direction, but it might also meanRead More
When you start a small business, you need to think about all of the expenses it will take to keep it up and running. A cRead More
Customers expect to be taken care of and treated with respect and dignity when they call a customer service representatiRead More
You never want to miss an important call, but you can’t be at work all the time; this is where an answering service orRead More
Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.see all industries
24/7 answering services at a fraction of the cost of an in-house employee.
After hours and weekends call management: Message taking and call forwarding to on-call attorney
Schedule management, relaying sales calls, message taking and call forwarding during overflow periods and while all staff are in the field.
Call and schedule management, including appointment setting, when the in-house team is unavailable.
24/7 service call management, relaying service requests via text message
After-hours and overflow service call management for prompt, 24/7 response to emergency service requests
24/7 receptionist services for two different locations. Appointment booking and rescheduling, message taking, call forwarding.
“Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”
“Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”
“We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”
“We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]
“Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]
“The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”