Lasting patient-doctor relationships rely on continuous communication—one that isn’t confined within business hoRead More
Customer service is undoubtedly an essential part of running a business. No matter how great your product is, if you havRead More
Excellent customer service is everything. It can turn first-time customers into loyal ones. What is customer service? CuRead More
Great customer experience doesn’t happen by accident and this definitely doesn’t happen overnight. It is a pRead More
Many business owners shy away from using an answering service due to the initial cost it entails. However, this cost payRead More
One of the most common traits of successful business owners is that they know how to delegate. They know that time is moRead More
More business owners are seeing the value of contracting the services of a call center rather than handling and managingRead More
Salons and spas are generally perceived as places for relaxation, pampering, and de-stressing. Such places are designedRead More
You may have set a regular schedule for your business but your customers have not. It can be tricky especially if youRead More
Businesses large and small use Contact One to provide around-the-clock support to their customers. Whether your industry requires on-demand appointment setting, secure messaging systems or classic call screening, we’ve seen and done it all.see all industries
24/7 answering services at a fraction of the cost of an in-house employee.
After hours and weekends call management: Message taking and call forwarding to on-call attorney
Schedule management, relaying sales calls, message taking and call forwarding during overflow periods and while all staff are in the field.
Call and schedule management, including appointment setting, when the in-house team is unavailable.
24/7 service call management, relaying service requests via text message
After-hours and overflow service call management for prompt, 24/7 response to emergency service requests
24/7 receptionist services for two different locations. Appointment booking and rescheduling, message taking, call forwarding.
CDA has been our client since 2007
Arizona Office of Tourism has been a client since 2006
“Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”
“Friendly and Profession” Sherri with Ahmize Custom Apparel. A client of Contact One since 2005
“Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”
Taking calls for the Transportation Dept and Public Work for over 3 years
“We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”
“We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]
“Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]
“The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”