James Nunn, DVM
“Contact One always helps us get the job done with courtesy and attention to our needs and the needs of our customers.”
“Contact One always helps us get the job done with courtesy and attention to our needs and the needs of our customers.”
A virtual receptionist is a person employed to answer phone calls and manage with clients or customer concerns. The term “virtual” is used because the receptionist works remotely, either from the answering service provider’s office, or from the comfort of their own home. Although they work remotely, virtual receptionists are specially trained to handle client…
Customer service is undoubtedly an essential part of running a business. No matter how great your product is, if you have poor customer service, no one will buy from you. Unfortunately, not everyone has enough resources to maintain it after the clients’ purchases. Don’t feel dissuaded if you find yourself in this situation. You can…
An office receptionist can serve as the public face of your organization. In fact, your receptionist will be one of the first staff members to talk with a potential client or business partner. Rather than hiring a live receptionist for your company, however, consider cutting costs by working with a call center that offers receptionist…
Taking customer calls is one of the common struggles of business owners. If this task is also on your list, then maybe it’s time to outsource it to a reputable call center. How can a call center company help you? A reputable call center has well-trained agents who can take your customers’ calls promptly and…
More business owners are seeing the value of contracting the services of a call center rather than handling and managing the calls by themselves. This causes a growing demand for answering services. If you’re running a call center, it’s crucial to find the best agents out there. The quality of their services can make a…
Customer service is important in all industries, but it is especially crucial in the healthcare industry. Lasting patient-doctor relationships rely on continuous communication, and that includes after-hours. We all know it’s not fun being a patient because of the pain from certain symptoms. This is why it’s very important for patients to hear back from…