HIPAA is the Health Insurance Portability and Accountability Act, and for the last two decades it has improving security in the field of healthcare. In order to uphold HIPAA principles, medical answering services must handle certain technologies and administrative principles with special care. Here is a quick look at HIPAA compliant technologies and practices.
Although you don’t necessarily need to use a specific type of technology in order to be HIPAA compliant, the tech that you use does need to be up to par. Security has always been inherently important, but now cyber security has been playing an increasingly essential role. Your files should be protected from hackers in order to protect the rights of your patients and their privacy; allowing criminals to access information like medical records and personal details can be detrimental in a variety of ways. Those who access the files should also have their own logins for accountability purposes.
Implementing the right kind of technology is a start, but it takes human influence to enforce HIPAA compliance. This is why your company should perform risk analysis and management as well as conduct training in security management as well as information access management. Following the right practices will keep everyone on the same page and make it easy to remain HIPAA compliant.
Any medical facility should strive to be HIPAA compliant, as it represents a commitment to security, responsibility, and accountability. Failing to comply with these technologies and practices can make your company less legitimate in the eyes of the public, and it can leave you susceptible to real security issues.
Being HIPAA compliant is important, and the Contact One team can help. We are a Dallas answering service and call center that offers after hours preparedness and secure messaging. Please feel free to visit our website or call us at (800) 278-3347 to learn more about us.