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Answering Services for Salons and Spas

Salons and spas are generally perceived as places for relaxation, pampering, and de-stressing. Such places are designed carefully to create that ambiance. Your effort though of creating a relaxing place for your customers can be easily tampered by a busy phone system. If you’re experiencing this problem right now, it’s time to consider the services […]

3 Reasons Your Small Business Should Hire an Answering Service

As a small business owner, you wear many hats. You are your company’s salesperson, marketing agent, accountant, and in some cases, you may even be the webmaster. Playing all of these roles alone can be exhausting. This is why a professional answering service is a must-have for every small business. An answering service is a […]

What Are Your Must-Haves When Starting a New Business?

If you are contemplating starting your own business, you will need to plan out your strategy carefully. From writing up a business plan to hiring an answering service to take your calls, there are many aspects that must be in place before you can open your doors. To help you prepare for your upcoming business […]

Overcoming Common Small Business Obstacles

Small businesses have to perfectly navigate the challenges of their industry while finding the best way to keep customers happy. Use the following guide to learn about some common small business obstacles and how to overcome them. Struggling to Stay in a Certain Direction As a small business, you have to be flexible enough to […]

How Small Businesses Support Local Economies

Small businesses may not earn the same revenue as large corporations, but they play a crucial role in their local communities. While small businesses provide employment in their local towns and cities, they simultaneously act as the building blocks for the larger corporations across the country. Defined as a business with 500 or fewer employees, […]

Serving Your Customers: The Basics

A good product is not enough to attract customers and keep them interested. Customer service is also essential for maintaining a strong and successful business. Give your small business the boost it needs by following these customer service basics: Be Patient Patience isn’t just a virtue; it is essential when it comes to quality customer […]

Small Business Success Story: Hillcrest Media Group

Some businesses go with the flow. Others create their own flow. If your small business is looking for new ways to obtain success, you can look to today’s successful small businesses for guidance. Read about Hillcrest Media Group to get started. What is Hillcrest Media Group? Hillcrest Media Group is a publishing company that offers […]

Customer Service Don’ts for E-Commerce

E-commerce makes it easy for customers to get what they want, when they want it! This technology also helps businesses reach out to more customers in more places. Make the most of your e-commerce by learning about these customer service don’ts: Not Keeping Your Promises It is easy to attract customers with promises of free […]

Knowing When It's Time to Hire

How many employees does your business need? The answer depends on a number of factors, including what kind of work you do and what plans you have for the future! Providing the best products and customer service will help you find success, and this guide can help you see if new employees will let you […]