[iframe src=”http://www.youtube.com/embed/WDOlnekQz7E?rel=0″ width=”100%” height=”309″] Does your business have a Unique Value Proposition (UVP)? Having a UVP has been shown to boost business, so make sure to get the facts by watching this very informative video clip. Your UVP explains why your company can offer a product or service experience that no one else can. It […]
Not having a proper customer service department basically renders advertising and word-of-mouth useless. You can’t get new customers if you don’t connect with when they reach out to your business. Live chat is a customer service offering that provides website visitors the option to chat live via instant messaging with a customer service representative. This […]
Whether you run a medical facility or own a small business, take advantage of the resources that a call center can offer. Learn more about customer service and management strategies from the following links
Tired of paying credit card fees and dealing with a pesky merchant account and unreliable credit card processing hardware? Square Card Reader is a new app developed by the founder of Twitter that allows anyone with an Apple phone or iPad to accept payments…
If you are looking for a Live Chat Support Service, you have found the right place. We use Bold Chat software to greet our client’s website visitors in the same way a small business would use an answering service to handle after hour calls.
You don’t always need to reinvent the wheel when it comes to improving your company. I’m not talking about stealing trade secrets. I don’t recommend copying another businesses website content. However, there are times when it’s okay to borrow other companies ideas.
Answer the phone first and a you can close more sales.
You may be surprised by the different ways an answering service can help you small business.
What is the real difference between a Call Center and Contact Center?
live answering service and receptionist continues to be the preferred option for customers