A glossary of terms used in the answering service and call center industry
You may be surprised by the different ways an answering service can help you small business.
What is the real difference between a Call Center and Contact Center?
Contact One continues to maintain a high rating from the BBB
Judy Wood (our CEO here at Contact One Call Center) was selected to be on the Arizona Council for Small Business.
Hiring an answering service for a doctor’s office is like hiring a receptionist to answer the phone.
live answering service and receptionist continues to be the preferred option for customers
Like most small businesses you probably miss a few phone calls a month, maybe the occasional call goes to voicemail.
What is an Answering Service and Does my Business need one?
Finding a great answering service is not as difficult as it sounds. It will take a little time, but in the long run you and your customers will be glad you did. Here are 6 simple tips to hiring a quality answering service for your business.