If you are looking for a Live Chat Support Service, you have found the right place. We use Bold Chat software to greet our client’s website visitors in the same way a small business would use an answering service to handle after hour calls. …Read More
Archive for the ‘Tourism/Hospitality’ Category
What are the most common business disasters?
The most common business disasters are …Read More
Is it okay if I borrow another company’s ideas?
You don’t always need to reinvent the wheel when it comes to improving your company. I’m not talking about stealing trade secrets. I don’t recommend copying another businesses website content. However, there are times when it’s okay to borrow other companies ideas. …Read More
Call Center vs Contact Center
It is not too uncommon for one of our clients ask “What is the the difference between a call center and contact center?”. …Read More
How many sales calls do you miss?
If you are like most small business owners you are always trying to get more sales. You spend money on advertising campaigns or you attend networking functions. In fact, you probably do dozens of things to grow your business. …Read More
How to Hire a Great Answering Service
Finding a great answering service is not as difficult as it sounds. It will take a little time, but in the long run you and your customers will be glad you did. Here are 6 simple tips to hiring a quality answering service for your business.
Answer When They Knock and Increase Your Sales*
A potential customer enters your store and wanders about it aimlessly. After spending a few minutes in your store, the person leaves without a word. Later, you see the same person walk past your store with an armload of packages from your competitor. …Read More