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Salons and Spas

Salons, spas, and other personal care businesses use Contact One to enable their clients to book and reschedule appointments, even after-hours and when all stylists and technicians are with clients and unable to answer the phone.

HOW WE CAN HELP/BENEFITS

  • Never Miss an Appointment

    Many traditional salons and spas are closed on regular business days, like Mondays. Contact One can book appointments for your salon on weekends and other days that your doors are closed.

  • Give Clients 100% Attention

    With Contact One providing phone coverage, your stylists can give clients 100% of their attention, without worrying about missing an important call.

  • Avoid Expensive Wages and Management Overhead

    Hiring and managing in-house employees requires many resources. Contact One can be your “virtual” receptionist, taking calls, answering questions, and booking appointments from our Tucson-based offices, and your clients will never know the difference. They’ll just know they received exceptional, responsive customer service.

SERVICES

Service

Answering Service

  • 24/7 call management
  • Message taking
  • Call forwarding
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Service

Appointment Setting

  • 24/7, including holidays
  • Integrative software
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Service

Receptionist Services

  • Full-service call management
  • Fraction of the cost of an in-house employee
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CUSTOM PRICING

Contact One pricing varies according to the package of services selected. Below are examples of real Contact One clients and their package pricing. For a quote tailored to your business needs, request personalized pricing using the form below.

  • Spa

    • Calls per month: 300
    • Monthly coverage: 200 hours
    • Average monthly invoice: $875
    Less than $4.00 /hr
    on average
  • Small Hair Salon

    • Calls per month: 180+
    • Monthly coverage: 135 hours
    • Average monthly invoice: $585
    $4.25 /hr
    on average
  • Laser Hair Removal Center

    • Calls per month: 1000-1200
    • Monthly coverage: 510 hours
    • Average monthly invoice: $4,750
    Less than $10 /hr
    on average
  • Massage Business

    • Calls per month: 150
    • Monthly coverage:  100 hours
    • Average monthly invoice: $600
    $6 /hr
    on average
  • Nail Salon

    • Calls per month: 250
    • Monthly coverage:  160
    • Average monthly invoice: $800
    $5 /hr
    on average
  • Large Hair Salon

    • Calls per month: 400
    • Monthly coverage:  320 hours
    • Average monthly invoice: $2300
    $7.25 /hr
    on average

Success Stories

  • “Contact One has been our answering service for over 15 years. They always go above and beyond to make sure our patients are well taken care of after-hours.”

    Greg Waters, Tucson Orthopedic Institute, Client for over 15 years
  • “Contact One has offered excellent customer service to our company. They run an efficient and affordable operation that ensures we are able to offer rapid response services after hours and on weekends to the children and families that we serve.”

    Jan Wallace, Casa De Los Ninos Behavioral Health Services, Client of 2+ years
  • “We have critical patient calls that are of the highest priority and need prompt and accurate attention. Contact One is very responsible, attentive and an excellent value in a competitive market place. They have been able to grow with us over the years as we have grown from four physicians to 150 medical providers.”

    Dr. Robert Johnson, Tucson Internal Medicine, Client for over 20 years
  • “We began using Contact One because of the number of calls we started to receive after business hours. We wanted to have a family life, but we also wanted our customers to reach someone on the phone who cares as much as we do. What I’ve noticed the most about hiring Contact One years ago […]

    Silverado Plumbing,
  • “Right after we opened, it became apparent that we needed a convenient way for pet owners to get ahold of us after hours. At the very least, it was nice to have a real person take a message and send it to the office staff when we opened the next day. Contact One is reliable […]

    Dr. James Nunn, Suffolk Hills Pet Clinic,
  • “The service Genesis OB/GYN receives from Contact One Answering Service is simply exceptional. When we have a question, it is answered quickly and thoroughly. Genesis OB/GYN would highly recommend Contact One Answering Service.”

    Susan Gieseler, Genesis OB/GYN, Current Client for 1+ year
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